| Nest Products created this statement to communicate our firm commitment
to privacy. We take the proper measures to ensure that your shopping experience
with us is safe, secure and enjoyable. This statement details our current
information gathering and sharing practices for Nest Products.
Nest Products is continually improving this site by adding new functionality
and features. Nest Products is also improving and adding products, services
and programs. Because of these changes, changes in the law and the changing
nature of technology, Nest Products's data practices will change from
time to time. This Privacy & Security statement is subject to change
without notice. We encourage you to review our Privacy and Security statement
whenever you use this web site to make sure you understand our current
practices. We also encourage you to review the privacy policy posted on
any web site you visit before using the site or providing personal data
about yourself.
Information We Collect and How We Use It
Information Disclosure
Links to External Sites
Cookies
Security
Choosing a Personal Password
Secure Account Sign In
Safe Shopping Policy
Choice/Opt-Out
Correct/Update
Contacting Nest Products
When you place an order with us, we will need to collect your name, e-mail
address, shipping address, credit card number and credit card expiration
date. This information allows us to process your order and contact you
if necessary. All of your information is stored on a secured server. If
you choose, you may place your order by calling a Customer Support Representative
at (413) 533-3319.
If you choose to participate in a contest or a promotion, we may ask
for your name, address and phone number in order to administer the contest
and notify the winners. If you volunteer to participate in an online survey,
we may ask for contact information and possibly additional information
such as your interests and demographics. Supplying this information is
strictly voluntary. The information is used to provide you with a more
personalized shopping experience, including future recommendations and
promotions that may be of special interest to you. You may opt out of
receiving this enhanced information if you so choose.
Information about your activity on the site is automatically collected
when you sign in. We use this information to enhance and personalize your
shopping experience. We monitor our site traffic patterns and site usage
to better understand our customers and markets and improve the layout
and design of our site. We use the information to notify you of any site
changes, new features and services and to keep you informed of any special
deals and promotions offered by Nest Products. You
may opt-out of receiving this information if you so choose.
To the extent that we use third party advertisers or contact lists to
personalize your shopping experience, including future recommendations
and promotions that may be of special interest to you, they may adhere
to their own privacy customs and policies. Nest Products does not control
the privacy policies of third parties and/or their opt out lists. We encourage
you to ask questions before you disclose your personal information to
others.
In addition to the information you provide when you use the Nest Products
web site, we use technology to collect anonymous, non-personally identifiable
information about your use of the site. For example, we use "cookie"
technology, described below, to track which pages on our site our visitors
view and which web browsers our visitors use. We also use "action
tags" to assist in delivering the cookie. These action tags allow
us to compile statistics and other data about our customers on an aggregate
basis, by embedding a random identifying number on each user's browser.
Then we track where that number shows up on our site.
Our emails often contain hyperlinks to additional information on our
site. We use technology to track how often these links are used and which
pages on our site subscribers choose to review.
We use third party advertising companies to serve ads and e-mails. These
companies may use technology, similar to those outlined above, to measure
the effectiveness of ads and e-mails and use information about your visits
to this and other web sites so that we can provide advertisements about
goods and services of interest to you. For this purpose, we may also provide
these third party advertisers anonymous information about your site navigation
and purchases.
When you place an order with us, we use the information to fulfill your
orders. We do not sell or rent any of your personally identifiable information
with anyone outside of Nest Products.
We retain other companies and individuals to perform functions on our
behalf. Examples include but may not be limited to advertising, fulfilling
orders, delivering packages, scheduling and performing installation, sending
postal mail and email, removing repetitive information from customer lists,
analyzing data, providing marketing assistance, processing credit card
payments, and providing services and customer service. They have access
to personal information needed to perform their functions but may not
use it for other purposes.
We may provide your information, as required by law or legal process;
to protect and defend the rights of Nest Products, the Nest Products
site or the users or incident to a corporate sale, merger, reorganization,
dissolution or similar event, and under circumstances we believe reasonably
necessary to protect the personal safety of users of Nest Products,
this site or the public.
Our site may contain links to other sites on the Internet that are not
under our control. Nest Products is not responsible
for the privacy practices or the content of such Web sites.
A cookie is a small piece of information that many Web sites use to help
make shopping online easier. The information is stored on your computer's
hard drive. It lets you shop our site, place items in your cart and return
several days later without having to reenter the information. Most Web
browsers automatically accept cookies. Browsers usually provide the option
to disable this feature.
Our site has security measures in place to protect the loss, misuse and
alteration of the information under our control. All information is stored
on a secure server that is not accessible through the Internet.
We strive to maintain the reliability, accuracy, completeness and currency
of personal data in our databases and to protect the privacy and security
of our databases. Although we cannot guarantee against any loss, misuse,
unauthorized disclosure, alteration or destruction of data, we try to
prevent such unfortunate occurrences.
When you create an account, you need to select a personal password that
you will remember. It must be at least 6 characters. To maximize your
level of protection, you should choose a combination of both letters and
numbers.
Some older browser versions and some firewalls don't permit communication
through secure servers. In that case, you'll be unable to securely connect
to our server. If you choose, you may place your order by calling (413) 533-3319.
Please have ready the sku numbers of the items you wish to purchase.
Because your credit card security is a high priority, we have taken numerous
steps to ensure that your payment information is processed confidentially,
accurately and securely. Nest Products uses Secure
Sockets Layer (SSL), an encryption technology that protects your credit
card information. SSL encrypts all ordering information (name, address,
credit card number) so no one can read it as it travels over the Internet.
In-store web stations operate over a private, secure network and do not
use SSL.
We offer you the opportunity to opt-out of receiving communications from
us at the point where we request the information. Or, You may contact
us in one of the following ways:
You can sign in to your account at Nest Products and alter any information
you previously supplied.
You can send e-mail using our online
contact form.
You can send us mail to:
Nest Products, Inc.
4 Open Square Way
Holyoke, MA 01040
You can call (413) 533-3319
We provide several different methods for you to change or modify the information
you give us by contacting us in one of the following ways, and providing
the details of the information you wish to change:
You can sign in to your account at Nest Products and alter any information
you previously supplied.
You can send e-mail using our online
contact form.
You can send us mail to:
Nest Products, Inc.
4 Open Square Way
Holyoke, MA 01040
You can call (413) 533-3319.
Nest Products will take reasonable steps to implement your request to
opt out, correct or update information. However, please note that due
to production and mailing timelines, it may take around ninety days to
make the requested change and you may still receive promotional information
from us as earlier directed.
You may contact us if you have any questions about this privacy statement,
the practices of this site, or your dealings with this site:
You can sign in to your account at Nest Products and alter any information
you previously supplied.
You can send e-mail using our online
contact form.
You can send us mail to:
Nest Products, Inc.
4 Open Square Way
Holyoke, MA 01040
You can call (413) 533-3319.
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